Cookies Policy

Effective Date: August 5, 2025

This Policy explains the types of tracking technologies we use, the purposes for which we use them, and how you can manage your preferences.

Whether you're browsing upcoming events, booking tickets, receiving event recommendations, or interacting with promotional content, we use cookies and similar technologies to enable core platform functionality, analyse user activity and performance to improve features and content, facilitate secure transactions and integrations with third-party services and deliver relevant advertisements and communications tailored to your interests.

By accessing or using the Platform, you consent to our use of cookies and other tracking technologies as described in this Cookies Policy, in accordance with applicable data protection laws and our Privacy Policy. If you do not agree with our use of cookies, you may either refrain from using the Platform or modify your cookie settings through your browser or device, or via the cookie management tools we provide.

What Are Cookies?

Cookies are small data files typically made up of letters and numbers that a website places on your computer, smartphone, tablet, or other device when you visit or interact with it. These files are stored via your internet browser and serve to recognise your device and store certain information about your preferences or past actions.

Cookies perform a wide range of functions. They help websites remember you between sessions, maintain your login status, store your preferences (like event filters or ticketing history), and support features such as personalised recommendations and secure checkouts.

Cookies can be classified as follows:

• First-party cookies – These are set directly by us to support core site functionality, such as user login, event saving, or ticket cart management.
• Third-party cookies – These are set by external service providers that integrate with Evntree, such as analytics services (e.g., Google Analytics), advertising networks, social media plugins, or payment platforms. These cookies may collect information about your browsing behavior across different sites and services, often for measurement, advertising, or cross-platform functionality.

Web Beacons and Usage Tracking

In addition to cookies, Evntree uses web beacons and similar tracking technologies to better understand how users interact with our platform and communications. These tools help us analyse engagement, optimise user experience, and enhance the effectiveness of our services and marketing strategies.

Web beacons, sometimes known as tracking pixels, tags, or clear GIFs, are tiny, transparent graphic images embedded in web pages, emails, or digital content. Unlike cookies, which are stored on your device, web beacons are invisible components used to transmit information back to us or to our service providers.

Web beacons help us perform a variety of essential functions, including:

• Cookie Synchronisation and Session Tracking - Web beacons assist in reading and correlating cookie data to ensure seamless experiences across your browsing session
• Audience Measurement and Engagement Analytics - We use web beacons to count users who have visited specific pages and assess what content is most engaging
• Behavioral Analysis and Personalisation - Through web beacon tracking, we gain insights into how users interact with different parts of our platform
• Email Engagement Monitoring - In promotional or transactional emails sent by Evntree, web beacons may be used to detect whether an email has been opened

Cross-Device Tracking

To deliver a seamless and personalised experience across the various digital touchpoints you may use to access our platform, Evntree employs technologies that support cross-device tracking. This allows us to associate your interactions across multiple devices such as smartphones, tablets, laptops, and other connected devices to better understand your engagement with our services and enhance your overall user experience.

Cross-device tracking is a method of identifying and linking multiple devices to a single user or user account. Whether you're browsing for events on your phone, reserving tickets on your laptop, or checking email confirmations on a tablet, cross-device tracking enables us to recognise that these interactions are part of one continuous user journey.

Evntree uses cross-device tracking for several key purposes:

• Seamless User Experience - We aim to create a consistent and fluid experience for users, no matter which device you use to access Evntree
• Personalised Content and Recommendations - By understanding how you interact with our platform across different devices, we are better positioned to provide you with relevant event suggestions
• Enhanced Analytics and Service Optimisation - Cross-device insights help us analyse user behavior more holistically
• Security and Fraud Prevention - We may also use cross-device tracking to identify unusual login patterns or suspicious activity across devices

Our Use of Cookies

Evntree uses a range of cookies and similar tracking technologies to support and enhance your experience on our platform. Below is an overview of the main categories of cookies we use:

Essential Cookies

These cookies are essential for the core operation of the Evntree platform. Without them, certain services cannot function properly. Essential cookies enable you to securely log into your account, access event services, and complete transactions such as purchasing tickets or managing bookings.

These cookies do not gather any data for marketing purposes and do not track your activity outside of your session with Evntree. Blocking or disabling these cookies through your browser may significantly impair the functionality of the platform.

Analytical or Performance Cookies

To better understand how users interact with our platform and to continuously improve it, we use analytical or performance cookies. These cookies collect aggregated, anonymous data about how visitors use the site.

Some performance cookies may be set and managed by trusted third-party analytics providers, such as Google Analytics. Where this is the case, their use will be governed by their own privacy policies.

Functionality Cookies

Functionality cookies enable the Evntree platform to remember your preferences and provide a more tailored, consistent experience when you return to the site. These cookies help us customise the interface and content you see.

Session Cookies

Session cookies are temporary cookies that are stored on your device only during the time you are actively using the Evntree platform and are automatically deleted once you close your browser. These cookies play a crucial role in ensuring smooth navigation and interaction with our services during each visit.

Third-Party Cookies

From time to time, we may permit trusted third-party service providers such as analytics platforms, advertising networks, and social media partners to place cookies on the Evntree platform. These third-party cookies help us better understand overall usage trends, deliver relevant advertisements, and improve our services.

Advertising and Targeting Cookies

To enhance your experience and provide relevant content, including advertisements tailored to your interests, Evntree uses advertising and targeting cookies. These cookies collect information about your interactions with our platform, such as the events you view, links you click, and your general browsing behavior.

It is important to note that information gathered through these advertising cookies is anonymised and does not directly identify you as an individual. We will protect your privacy and handle all data in strict accordance with our Privacy Policy.

Retention Periods

Evntree is committed to limiting the storage of personal data collected through cookies to only what is necessary for the purposes for which they are used. The duration for which cookies remain on your device varies depending on their type and function.

Session cookies are temporary and are only stored on your device for the duration of your active browsing session. They are automatically deleted when you close your browser.

Persistent cookies remain stored on your device after your session ends, for a defined period or until manually deleted. The retention periods for persistent cookies vary but generally fall into the following ranges:

• Strictly Necessary Cookies: Up to 12 months
• Functionality Cookies: Between 6 to 12 months
• Analytical/Performance Cookies: Between 6 to 24 months
• Advertising and Targeting Cookies: Between 1 to 24 months

Managing Cookies and Opting Out

Evntree respects your right to control how cookies are used when you visit our platform. Most web browsers accept cookies by default, but you can manage or disable cookies at any time through the options outlined below.

Please note that restricting certain cookies may limit your access to some features of the platform, such as logging in, purchasing event tickets, or receiving personalised content.

Most internet browsers provide options to control cookie usage. Through your browser settings, you can block or delete cookies, allow or disallow third-party cookies, and receive alerts when cookies are set. These settings are typically found in the browser's "Privacy," "Security," or "Cookies" section.

Cookie preferences are stored separately on each browser and device. If you use multiple devices or browsers, or if you clear your cookies, you will need to set your preferences individually for each.

Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) setting to signal your preference not to be tracked across websites. At this time, the Platform does not respond to DNT signals, as there is no consistent industry standard for compliance.

Privacy

Evntree uses cookies and other tracking technologies in compliance with applicable data protection laws and its Privacy Policy. Data collected through these technologies may include device information, browsing activity, and user preferences.

By using the Platform, you consent to the use of cookies and related technologies as described in this Cookies Policy and our Privacy Policy.

Contact Us

If you have any questions, concerns, or requests relating to our use of cookies or similar tracking technologies, you may contact us using the details below. We will respond as promptly as possible.

Changes to This Cookies Policy

We may revise or update this Cookies Policy at any time to reflect changes in our practices, legal requirements, or the functionality of our Platform. Any such changes will take effect immediately upon publication of the revised policy on the Platform.

We recommend that you review this Cookies Policy periodically to stay informed of any changes. Continued use of the Platform following the publication of an updated version constitutes your acceptance of the revised policy.

Acceptance of This Policy

By accessing or using the Platform, you confirm that you have read, understood, and agree to the terms of this Cookies Policy. If you do not agree with any part of the policy, you should discontinue use of the Platform and disable cookies via your browser or device settings.

This Cookies Policy was last updated on August 5, 2025.